Privacy Policy

SoftSweep India Private Limited ("SoftSweep," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you use our website, products, and services (collectively, the "Services").

1. Information We Collect

We may collect the following categories of information when you interact with our Services:

• Contact details such as your name, email address, phone number, and company or brand name.
• Account and franchise enquiry information submitted through our forms, including business goals and budget details.
• Usage data such as pages visited, time spent on the site, and general browsing behaviour.
• Technical data including IP address, browser type, device information, and cookies.
• Communications you send us via email, WhatsApp, phone, or contact forms.

2. How We Use Your Information

We use the information we collect to:

• Respond to franchise enquiries and provide requested information about our brands and services.
• Operate, maintain, and improve our Lead Management System and other tools.
• Send relevant updates, offers, and marketing communications, where you have consented to receive them.
• Analyze usage trends to improve website performance and user experience.
• Comply with legal obligations and protect against fraudulent or unauthorized activity.

3. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to remember your preferences, understand how visitors use our site, and support advertising and analytics tools such as Meta Ads and Google Ads. You can control or disable cookies through your browser settings; however, some parts of the Services may not function properly without them.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Trusted service providers who help us operate our website, CRM, marketing, and analytics tools.
• Franchise brand partners, only where necessary to process a franchise enquiry you have submitted.
• Legal or regulatory authorities, where required by law or to protect our rights and users.
• A successor entity in the event of a merger, acquisition, or sale of assets.

5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information. You may also opt out of receiving marketing communications from us at any time by using the unsubscribe link in our emails or contacting us directly using the details below.

7. Children's Privacy

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

8. Third-Party Links

Our website may contain links to third-party websites or services, including our partner brands. We are not responsible for the privacy practices or content of these third parties, and we encourage you to review their privacy policies separately.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a revised "Last updated" date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

SoftSweep India Pvt. Ltd.
203, Corporate Lounge, M-ira Road East, Maheveer Nagar, Mira Bhayandar, Maharashtra - 401107, India
Email: hello@softsweep.in
Phone: 022-62014191